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FSC-PRO-01-009 (V3-0) PROCESSING POLICY FOR ASSOCIATION COMPLAINTS IN THE FSC® CERTIFICATION SCHEMEProcessing Policy for Association Complaints in the FSC Certification Scheme
|Version 1-0 Date:||Friday, 30 October 2009|
|Current Version Date:||Wednesday, 28 May 2014|
|Effective Date:||Wednesday, 28 May 2014|
|Planned Year of Review:||2018|
|Keywords:||pro-01-009, procedure, pfa, complaint|
This document describes the process that FSC adopts to ensure a timely, independent and effective resolution of Policy for Association complaints submitted by FSC stakeholders. These are complaints against organizations associated with FSC about their compliance with FSC-POL-01-004, the Policy for the Association of Organizations with FSC.
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