FSC International – Forests for All Forever

Facts & Figures

194,340,443 ha certified
36,462 CoC certificates
1,585 FM/CoC certificates

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Status: Ongoing

Complainant: Agrupación de Ingenieros Forestales por el Bosque Nativo (AIFBN)

Defendant: Bosques Cautin

Filed: 1 December 2014

Country: Chile

Allegations: FSC International received a complaint from the organization Agrupacion de Ingenieros Forestales para el Bosque Nativo (AIFBN) about a series of racist comments that had been published on Bosques Cautin Director General’s personal Facebook page.


Date Event
1 Dec 2014 AIFBN files a PfA complaint against Bosques Cautin
10 Dec 2014 FSC International acknowledges receipt of complaint
12 Dec 2014 FSC International informs Bosques Cautin about the complaint
16 Dec 2014 FSC Chile initiates a meeting with Bosques Cautin
19 Dec 2014 FSC International informs AIFBN that the complaint will not be processed by the FSC Policy for Association Procedure (FSC-PRO-01-009), but proposes an alternative approach
19 Dec 2014 FSC International requests the following of Bosques Cautin:
  • A written public apology on behalf of Bosques Cautin to the Mapuche people, including a declaration denouncing racism;
  • develop environmental projects and implementing social measures to compensate the indigenous Mapuche people;
  • modify the company’s internal policies to be in line with the principle of “zero tolerance of racism”;
  • and produce an Action Plan and final report outlining the actions conducted by Bosques Cautin.
19 Dec 2014 Bosques Cautin is notified it would be removed from the FPIC field tests, until above mentioned requests are fulfilled.
6 Jan 2015 Bosques Cautin changes its company’s representative towards FSC.
6 Feb 2015 Bosques Cautin modifies its internal policies and procedures to include zero tolerance and procedures to include zero tolerance for racist behavior, and informs its workers.
2 Apr 2015 FSC International has a follow-up meeting with Bosques Cautin regarding the fulfillment of the requests from 19 December 2014.
7 Apr 2015 Bosques Cautin submits an apology letter to the organizations representing the Mapuche communities, and publishes it on the company’s website.
1 May 2015 Bosques Cautin sends FSC International a progress report. .
13 May 2015 Bosques Cautin submits an action plan for the implementation of the environmental projects and social measures.
31 Aug 2015 Bosques Cautin submits the first progress report to FSC outlining the development of the implementation of the reparation measures.